Business Strategy

  1. What is Organizational Culture?

    Culture is a word that is thrown around quite a bit in today’s business climate as leaders think about building and growing strong organizations.  In a constantly changing and evolving global marketplace, I believe that the culture of a company is of critical importance in terms of building and developing the organization itself. That said,…

  2. 4 Summer Marketing Tips to Avoid the Dreaded “Slump”

    Summer isn’t only associated with fun in the sun, cold frosty drinks and treats, and vacations. Unfortunately, it’s also associated with what marketers like to affectionately call the “summer slump.” Just because things tend to slow down during this hot time (no pun intended) it doesn’t mean your marketing needs to.  Drink some iced coffee,…

  3. Why Do Options Attract Clients?

    It’s 2pm and I’ve been waiting eagerly in this L shaped line out the door at Chipotle. I stare ravenously at my soon-to-be burrito bowl as the woman behind the counter finishes layering the corn salsa on my glorious veggie mountain. She starts to reach for the guacamole spoon and before she can even ask, I blurt…

  4. 20 Lessons I Learned in 20 Years of Business

    Things I Know Now But Wish I Knew Then… In 1995 at the age of 19, I saw a demonstration of the Internet. A Rollins College student at the time, I watched a professor send an e-mail message (think green screen) to his colleague at Harvard and get an immediate response. How did something travel…

  5. What Is The Value Of A Website?

    “I want a new website, and I want it cheap.” Trust me, many people do.  Plus who doesn’t like a bargain deal?  But, maybe there’s a reason why cheap isn’t always better. Maybe you’re a new company, or perhaps an existing company — but you’ve realized you need a new website.  When thinking of the cost and…

  6. Investing Ideas: Starbucks Customer Feedback Goes Social

    I recently received an email from Starbucks about their five-year-old website: My Starbucks Idea. If you’ve never been to the My Starbucks Idea customer feedback website, it’s a portal where Starbucks steals all of your awesome ideas! Just kidding! (But only a little.) Good old fashioned suggestion boxes have been around for years, but My…